The online store is always being updated with the latest flutes that are in stock. If you don’t find what you are looking for (or if the store is low on stock) contact me to place a custom order. The exception to this are bamboo flutes–I don’t take custom orders for those.
CUSTOMIZATION: Please note that I generally do not do custom designs or tunings outside of my standard offerings. In the case of exceptions, all custom flutes are considered non-returnable items.
Return/Exchange Policy
I evaluate any return/exchange on a case-by-case basis. Customer has 7 days from the day of receiving the flute to contact me to discuss a possible return or exchange. I require that the customer contact me prior to sending the flute back. After that all sales are final. If I accept the return, I will issue a refund, minus a 5% restocking fee.
Flute must be returned in brand new condition at buyers expense. Insurance is recommended for return shipping since the customer is responsible for the flute until I receive it back. I strongly advise that the flute be packed in its original packing materials if they are still intact, especially the reinforced cardboard tube in the package that protects the flute.